At Royal Janitorial Services, we are dedicated to provide you with high quality cleaning services that will give your residence/business the pristine clean it deserves. Our goal is to provide that professional clean, while also prioritizing the satisfaction of our customers. Our mission wouldn’t be complete without fulfilling our passion to keep our Earth clean through our meticulously administered eco-friendly cleaning practices. Partner together with us and help us fulfill our mission of providing top-notch cleaning with outstanding customer service, all while protecting our planet!

Our Mission

Core Values

These are the core values that Royal Janitorial Services was founded on and the principles that we use to make the appropriate decisions that will ensure we can operate successfully on an every day basis.

Excellence

At Royal Janitorial Services, we don’t like to give anything but the best we have to offer. A value that was fundamental for the naming of our company, we strive to provide excellence in every aspect possible. From the work we do and how we do it to the customer interactions we have through phones and computer screens. The products and equipment we use are the best possible and the machinery we utilize are always maintained at excellent standards. The requirements we uphold for our employees and the trainings and procedures we set forth are just more ways we make sure excellence is prioritized across our company. If you want nothing but the best, contact Royal Janitorial Services.


Customer Satisfaction

The motive behind the creation of our company; nothing is more important to us than customer satisfaction. At Royal Janitorial Services we don’t meet customer expectations— we exceed them! Our operations revolve around customer satisfaction. That’s why we offer flexible operation hours and a wide array of services ready to be tailored to your desire. Out in the field we’re doing everything possible to exceed your expectations. We’re so sure of our commitment to your satisfaction that we even offer a guarantee. Additionally, we’re even making sure customer satisfaction is prioritized in our offices as well, by providing quick response times to your requests, questions, and concerns. Choose Royal, where your satisfaction is guaranteed.


Sustainability

We promote sustainability across our company in many different ways. Every cleaning agent we use is thoroughly researched. We analyze many aspects such as ingredients, packaging/bottling, and certifications to ensure we are using quality green products so that your residence/business isn’t being plagued by toxic chemicals. We also make sure the non-chemical supplies we use are made out of biodegradable materials. Even the machinery we use is energy efficient. Out in the field, we optimize our job routes, so as to reduce our carbon footprint and play our part in keeping our Earth green. So play your part in keeping our Earth clean by choosing us to serve your cleaning needs with our strictly enforced sustainability measures.


Safety

At Royal Janitorial Services, we believe safety is of utmost importance. Safety for us, safety for you, safety for everything and everyone in your residence/business. Our team is trained exigently on safety practices before they go out onto the field. We make use of Standard Operating Procedures (SOPs) to make sure safety is always maintained a priority. We also require workers to familiarize themselves with client specific SOPs to meet any safety requirements you may have for us. Employees are trained to understand all equipment they work with and any PPE requirements that come with the job. Machinery maintenances are routine to ensure our equipment is kept at a top notch quality level. If you value safety, choose Royal!


Professionalism

One of our most valued beliefs is that perception is key— which is why it is our goal to always carry ourselves in a professional manner. Professionalism begins with respect! We love to respect our customers at all times, listening attentively to their needs, and catering to their desires as best as possible. We also like to foster respect within our workforce; besides striving to be an outstanding cleaning business, we also strive to be an amazing workplace. When trying to maintain a professional image it is also imperative to follow two of our other core values— integrity and reliability. If cleaning professionals is what you seek, you’ve come to the right place!


Integrity

Royal Janitorial Services was built for our customers, which is why integrity is imperative for our success. One of the most important ways of promoting integrity is by being transparent and honest with our customers about everything we do. However, we also value being transparent and honest with our employees, as we believe it fosters a more integrous work environment. We also like to back up our integrity by ensuring we are up to date with all our necessary licenses, insurances, and bonds. Because we believe accountability is key to integrity, we hold everyone accountable for their actions and everyone is held accountable at the same standard. If you’re looking for a cleaning business that values integrity, then Royal Janitorial Services is the business for you.


Reliability

Reliability is a strong foundation for any business. That’s why we find it crucial to perform at a level that exceeds expectations on a consistent basis, without ever failing to deliver. One way we like to promote our reliability is by offering and honoring our Royal Guarantee. With our employees we stress the importance of punctuality and always coming in prepared to perform at a high standard. Our dedication to providing quick and helpful customer service as well as being able to tailor our program to your cleaning needs are other ways we strive to upkeep a reliable image. Royal Janitorial Services is a business you know you can count on to fulfill your cleaning needs.


Teamwork

While individualism is valued, we believe the best work is done as a team. We emphasize a culture of communication across our company, so that everyone can work together smoothly and the work can be done more efficiently. Whether it be communication within a field service team to get something done or communication among different levels of management to ensure smooth operation, working as a team is crucial in our company. As part of enforcing teamwork we also create SOPs that streamline team collaboration practices and ensure processes are executed to perfection by the right people. At Royal Janitorial Services, teamwork is paramount to success.

Royal Guarantee

Because we’re so dedicated to ensuring our customers are satisfied, we offer a service guarantee we call the Royal Guarantee. Although we stand by our work and are more than confident that we’ll provide an excellent service, we’re willing to rectify any issues that may arise.

If you’re not satisfied with the job we’ve done, we promise to come back and perfect what we’ve missed as soon as possible at no additional charge!

We mean it when we say we care about customer service. Choose Royal Janitorial Services, where we care for you!

Frequently Asked Questions (FAQ's)

  • Our walkthroughs are completely free of charge! Contact us today for a free walkthrough and quote.

  • At Royal Janitorial Services, we value customer service which is why we like to get back to you as soon as possible. Contact submissions are responded to on the same day (any day of the week), unless requests are submitted after 6:00 PM PST in which case we might not get back to you until the next morning.

  • Our operation hours are fully flexible to meet your cleaning needs. 7 days a week, 24 hours a day, we’re willing to work whenever you need us to!

  • Yes! Sustainability is one of our core values. Our desire to keep our Earth clean affects a lot of the decisions we make on a daily basis such as choosing green cleaning products or ensuring our personnel is trained to make eco-friendly decisions. For more information on our approach to sustainability click here.

  • Yes! We service ALL vacation rentals regardless of the rental hosting site they’re listed on. Contact us today for a free quote to get your vacation rental serviced

  • We’re always readily equipped with the supplies needed to get the job done. However, if you would like to structure the cleaning contract to provide your own facilities supplies, you totally can!

  • Unfortunately, we do not move furniture prior to or after our detailed floor services to mitigate the risk of employee injury and/or damage of property. We do however encourage you to move any furniture prior to your scheduled service as you can run the risk of having an uneven appearance on the serviced area should you decide to rearrange your furniture in the future.

For any questions not found above— contact us!